Request General Support

Use this support form to request general information about the CRT or CRT processes.  If you’re experiencing a technical difficulty with any of our systems please use our technical support request form. For questions about a dispute that’s filed with the CRT, use our dispute support request form.  Email support is generally provided in the order in which requests are received.

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Email is the best way to communicate with the CRT. If you are unable to use email, you can get telephone information at 1 844-322-2292 (toll-free in Canada). Please note that we’re not fully staffed, and it may take up to 3 business days to return your call.